Contact Us

Use the form below for orders, cancellations, returns, exchanges or product questions. Include your order number when applicable. Do not send card details or passwords.

Contact Information

Store name: Looses Emporium
Address: 23-25 Magdalen St, Norwich, NR3 1LP, United Kingdom
E-mail: loosesemporium@support.com
Phone: +441603665600

Customer service hours (UK time)

Monday to Friday: 09:00 – 18:00
Saturday and Sunday: 10:00 – 16:00

We aim to respond to all enquiries within 24 hours.

How to reach us

• E-mail: loosesemporium@support.com — for all enquiries (orders, returns, product questions)
• Phone: +441603665600 — during the service hours above
• Contact form: via our contact page

Please have your order number ready when contacting us about an order — it helps us assist you as quickly as possible.

Last updated: 1 October 2026