Contact

Use the form below for orders, cancellations, returns, exchanges or product questions. Include your order number when applicable. Do not send card details or passwords.

Contact Information

Store name: Looses Emporium
Address: 23-25 Magdalen St, Norwich, NR3 1LP, United Kingdom
E-mail: loosesemporium@support.com
Phone: +441603665600

Customer service hours (UK time)

Monday to Friday: 09:00 – 18:00
Saturday and Sunday: 10:00 – 16:00

We aim to respond to all enquiries within 24 hours.

How to reach us

• E-mail: loosesemporium@support.com — for all enquiries (orders, returns, product questions)
• Phone: +441603665600 — during the service hours above
• Contact form: via our contact page

Please have your order number ready when contacting us about an order — it helps us assist you as quickly as possible.

Last updated: 1 October 2026